PRIVACY POLICY

Blaq Property and its affiliated entities, representatives, agents and related companies (referred to as "we", "us", or "our") are committed to protecting the privacy of your personal information, as defined below and in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our enquiry forms.


By providing your personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. You may request to deal with us without identifying yourself in certain circumstances. If this is what you wish, please contact us to find out if this is applicable to your circumstances. Please note that we may not be able to provide our full services if you choose to withhold your personal information. By engaging with us or our services provided, you agree to our privacy policy.

What do we collect?

We collect personal information that is reasonably necessary for us to provide our services and communicate with you. This may include:

  • Identity Information: Name, or preferences.

  • Contact Information: Email address, phone number, postal and residential address.

  • Demographic and Enquiry Details: Information regarding your property preferences, budget, or specific interests (e.g., number of bedrooms, preferred location).

  • Technical Data: IP address, browser type, and information about how you interact with our website (via cookies and analytics).

How Personal Information is collected

We collect personal information in several ways, including:

  • Directly from you: When you fill out a form on our website, over the phone, messaging software, fax, email, in-person conversations.

  • Automated technologies: As you navigate our site, we may use cookies or similar tracking technologies to collect data about your equipment and browsing patterns.

  • Third parties: From time to time, we may receive information from real estate portals (e.g., realestate.com.au) or social media platforms if you interact with our advertisements there.

Purpose of collection and use

We collect and use your personal information for the following purposes:

  • Communication: To respond to your specific enquiries and provide information about our products or services.

  • Sales & Marketing: To send you promotional materials, newsletters, and updates about new projects or special offers that we believe may interest you.

  • Service Improvement: To understand your needs better and improve our website, products, and customer service.

  • Compliance: To comply with our legal obligations and resolve any disputes.

  • or for any other purpose identified to you at the time of collecting your personal information.

Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may disclose your information to:

  • Related Entities: Our parent companies or subsidiaries for internal administrative purposes.

  • Service Providers: Third-party vendors who assist us with marketing, data analysis, IT support, or sales (e.g., real estate agents or CRM providers).

  • Legal Requirements: Where required by law or to protect our legal rights.

Access, update and correction of Personal Information

We endeavour to keep your information up-to-date, however, we rely on you to advise us of any changes to your Personal Information. On request we will provide you with access to the Personal Information we hold about you, within a reasonable time frame. You will not be charged for making this request. If we refuse you access, you will be provided with a written notice, that at the very least, outlines the reasons for refusal and the channels for complaints available to you. You may contact us via the contact details provided in the footer below. You will be required to verify your identity and specify what information you require.

Security of Personal Information

We take reasonable steps to ensure your personal information is secure and protected from misuse, interference, loss, and unauthorised access. We use a variety of physical and electronic security measures, including restricted access to files and secure databases. Please note, despite the security measures we have put in place, data protection measures are never completely secure and therefore we cannot guarantee the security of your Personal Information.

Privacy on our websites

Our website uses cookies to distinguish you from other users and monitor website traffic. You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website’s features. Our websites may contain links to external websites of other entities. If you click these links, you will be transferred to those websites. We are not responsible for the privacy practices of these websites. Please read their individual privacy policies to learn how they handle your Personal Information.

Complaints?

If you have a complaint about a breach of this Privacy Policy or the Australian Privacy Principles of the Act, please contact us using the details in the footer below. Sufficient details will need to be provided to us alongside any supporting evidence regarding your complaint. We will investigate your complaint and respond to you in writing within a reasonable timeframe (usually 30 days). We will contact you if we require any additional information and notify you of the outcome of your claim. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Privacy & Site Changes

We may update this Privacy Policy from time to time so please review it periodically for any changes which may have occurred since your last visit. If we deem the changes significant or substantial, they will be made known to you in either writing or posted on our website.

More information

For more information about the Privacy Act in Australia, visit the eternal link here: Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Last Updated: 12/03/2026